1. Partner With °®ÓÎÏ·ÏÂÔØ
  2. For Employers
  3. Hire Seasonal Staff
  4. Support
Work & Travel

Support

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We're Ready To Help You

Delivering the great cultural experiences you want for your students takes teamwork. You should never have to go it alone, and with °®ÓÎÏ·ÏÂÔØ, you won’t. We are here to make sure your °®ÓÎÏ·ÏÂÔØ Work & Travel USA runs as smoothly for you as it does for your students – something you both will remember for a lifetime.

There’s plenty of information on these pages to guide you. You also have the full expertise of the °®ÓÎÏ·ÏÂÔØ support team standing ready to help with any question or concern, including:

  • How to help your students adjust
  • How to make sure they’re safe, healthy and satisfied
  • How to reach a student after the program ends
  • How to handle student requests for time off

Any time you have a question, we’re happy to help, so give us a call at 1-888-268-6245. Our Customer Service Center is open from 9 a.m. to 5 p.m. Eastern time, Monday through Friday.​

In case of emergency, staff members are on call 24 hours a day.

Contact us right away if

  • You’re concerned about a student’s well-being
  • A student does not arrive when expected
  • A student leaves before the agreed upon end date
  • You decide to terminate a °®ÓÎÏ·ÏÂÔØ student
  • A student has performance problems

What People are Saying

  • "°®ÓÎÏ·ÏÂÔØ has been a pleasure to work with, and the relationships we have built with the wonderful students you sponsor will last a lifetime. Your involvement with the students and their well-being is a statement to your dedication to the J-1 program."

    Michael L., Innkeeper